FAQs

Account

24 hours

Spiritrade is all about quality control and safety for our members. We verify all of our members to ensure they are compliant and reputable. These documents allow us to conduct due diligence on all members.

You can reset your password or contact our team at info@spiritrade.com and we will be delighted to assist.

Trading

Funds are directly wire transferred to Spiritrade. We serve as an escrow facility for our members. Ensuring buyers and seller safer trades.

No funds are released until the stock is verified and approved.

You are able to counter offer on all bids up to three times.

All trades are legally binding, and unless the seller accepts the cancellation we will be unable to cancel the transaction.

Up to 48 hours once stock is verified.

USD, EUR and GBP

There is no currency conversion as trades are conducted and completed in the currency advertised.

Yes, we cap this to three attempts in order to avoid any time wasting.

Distribution

Members are responsible for arranging their own shipments. However, our team is on hand to assist with this process.

No, all stock is traded under bond and not subjected to taxes

The seller has up to 14 days to ship stock to our warehouses. if stock is delayed, you will be notified.

Security

Spiritrade fully complies with GDPR practices (The General Data Protection Regulation) since it was introduced in May 2018. Our Platform is fully secure and uses fully protected servers where information is encrypted and our network is fully isolated.

We verify all of our members before they are allowed access on to our platform. All stock is verified by the expert warehouse team before payment is released and the deal is accepted.

All transactions are fully anonymous and a seller will not be able to see a buyers details at any time.

Warehousing

Top Logistics BV
Malledijk 3 B
Units 35-38
3208LA Spijkenisse
The Netherlands
+31 (0) 88 2380 750

Loendersloot
Kooldreef 7
4703 RE Roosendaal
The Netherlands
+31 (0) 165 550 208

Mentrex Lemac BV
Hoogeveenenweg 110
2913 LV Nieuwerkerk a/d IJssel
The Netherlands
+31(0) 10 238 03 60

Newcorp Logistics BV
Sikkel 13
3274 LH Heinenoord
The Netherlands
+31(0) 85 210 2240

Amsterdam Warehouse Company
Slego 1a
1046 BM Amsterdam
The Netherlands
+31(0) 20 308 1287

BCN Bonded
C/ Edison, s/n
Poligono Industrial Sector Autopista
CP. 08150 de Parets del Valles
The Netherlands
+34 93 160 0144