FAQs
Account
24 hours
Spiritrade is all about quality control and safety for our members. We verify all of our members to ensure they are compliant and reputable. These documents allow us to conduct due diligence on all members.
You can reset your password or contact our team at info@spiritrade.com and we will be delighted to assist.
Company Registration
Photo ID (Passport or Driver’s Licence)
Utility Bill
VAT Certificate (If applicable)
AWRS (If applicable)
Buying/Selling
Funds are directly wire transferred to Spiritrade. We serve as an escrow facility for our members. Ensuring buyers and seller safer trades.
No funds are released until the stock is verified and approved.
You are able to counter offer on all bids up to three times.
All trades are legally binding, and unless the seller accepts the cancellation we will be unable to cancel the transaction.
Up to 48 hours once stock is verified.
USD, EUR and GBP
There is no currency conversion as trades are conducted and completed in the currency advertised.
Yes, we cap this to three attempts in order to avoid any time wasting.
Distribution
Members are responsible for arranging their own shipments. However, our team is on hand to assist with this process.
No, all stock is purchased and sold under bond and not subjected to taxes.
The seller has up to 14 days to ship stock to our warehouses. if stock is delayed, you will be notified.
Security
Spiritrade fully complies with GDPR practices (The General Data Protection Regulation) since it was introduced in May 2018. Our Platform is fully secure and uses fully protected servers where information is encrypted and our network is fully isolated.
We verify all of our members before they are allowed access on to our platform. All stock is verified by the expert warehouse team before payment is released and the deal is accepted.
All transactions are fully anonymous and a seller will not be able to see a buyers details at any time.
Warehousing
NETHERLANDS
Loendersloot
Kooldreef 7
4703 RE Roosendaal
The Netherlands
+31 (0) 165 550 208
Mentrex Lemac BV
Hoogeveenenweg 110
2913 LV Nieuwerkerk a/d IJssel
The Netherlands
+31(0) 10 238 03 60
Newcorp Logistics BV
Sikkel 13
3274 LH Heinenoord
The Netherlands
+31(0) 85 210 2240
Amsterdam Warehouse Company
Slego 1a
1046 BM Amsterdam
The Netherlands
+31(0) 20 308 1287
NBK
Malledijk 3N, 3208 LA Spijkenisse, The Netherlands
+31 181 650 480
SPAIN
BCN Bonded
C/ Edison, s/n
Poligono Industrial Sector Autopista
CP. 08150 de Parets del Valles
Spain
+34 93 160 0144
UNITED KINGDOM
London City Bond
Thurrock 162
Barclay Way
Grays
West Thurrock, UK
+44 203 500 0891
HONG KONG