Frequently Asked Questions

24 hours

Spiritrade is all about quality control and safety for our members. We verify all of our members to ensure they are compliant and reputable. These documents allow us to conduct due diligence on all members.

You can reset your password or contact our team at info@spiritrade.com and we will be delighted to assist.

Company Registration, Photo ID (Passport or Driver’s Licence), Utility Bill, VAT Certificate (If applicable) and AWRS (If applicable)

Funds are directly wire transferred to Spiritrade.
We serve as an escrow facility for our members. Ensuring buyers and seller safer trades. The buyer is welcome to use the Escrow facility at the warehouse. All costs associated with Warehouse Escrow will be covered by the Buyer.
No funds are released until the stock is verified and approved.

You are able to counter offer on all bids up to three times.

All trades are legally binding, and unless the seller accepts the cancellation we will be unable to cancel the transaction.

Up to 48 hours once stock is verified.

USD, EUR and GBP

There is no currency conversion as trades are conducted and completed in the currency advertised.

Yes, we cap this to three attempts in order to avoid any time wasting.

Members are responsible for arranging their own shipments. However, our team is on hand to assist with this process.

No, all stock is purchased and sold under bond and not subjected to taxes.
Products may be sold Duty Paid and subject to taxes, but only if goods are sold in the UK using London City Bond Warehousing.

The seller has up to 14 days to ship stock to our warehouses. if stock is delayed, you will be notified.

Spiritrade fully complies with GDPR practices (The General Data Protection Regulation) since it was introduced in May 2018. Our Platform is fully secure and uses fully protected servers where information is encrypted and our network is fully isolated.

We verify all of our members before they are allowed access on to our platform. All stock is verified by the expert warehouse team before payment is released and the deal is accepted.

All transactions are fully anonymous and a seller will not be able to see a buyers details at any time.

NETHERLANDS :
Loendersloot, Kooldreef 7, 4703 RE Roosendaal, The Netherlands +31 (0) 165 550 208

Mentrex Lemac BV, Hoogeveenenweg 110, 2913 LV Nieuwerkerk a/d IJssel, The Netherlands +31(0) 10 238 03 60

Newcorp Logistics BV, Sikkel 13, 3274 LH Heinenoord, The Netherlands +31(0) 85 210 2240

Amsterdam Warehouse Company, Slego 1a, 1046 BM Amsterdam, The Netherlands +31(0) 20 308 1287

NBK, Malledijk 3N, 3208 LA Spijkenisse, The Netherlands +31 181 650 480


SPAIN :
BCN Bonded, C/ Edison, s/n, Poligono Industrial Sector Autopista, CP. 08150 de Parets del Valles, Spain +34 93 160 0144


UNITED KINGDOM :
London City Bond, Thurrock 162, Barclay Way, Grays, West Thurrock, UK +44 203 500 0891


HONG KONG :
Helka Global Logistics Limited, 4/F, Phase II, MTL Warehouse Building, Berth 1, Container Port Road, Kwai Chung, N.T. +852 2331 2823


DUBAI :
Dubai Loendersloot, Al-Futtaim Logistics LLC , Post Box 61450, Jebel Ali Free zone, Dubai, United Arab Emirates


SINGAPORE :
Reliance Products Pte Ltd, 23, Tuas Ave 10, Singapore 639149, +65 6862 2558